Application Process

From the first reverse mortgage consultation call and throughout any further processes, we discuss your situation with you, in your home if you wish, and if it is possible,
brainstorming your needs and goals, calling on our years of working with seniors’ finances.
We then match your financial needs and goals with the best reverse mortgage lender for your unique circumstances
Our role is to make the process clear, respectful, and carefully aligned with your future.
Your finance is delivered in a way that provides the best reverse mortgage structure for you.
Step 1
Talk to our team. Get in touch
One of our Reverse Mortgage Australia specialists will work with you to determine your eligibility and the right option for you in terms of the lender and structure most suited to your needs.
Step 2
Application Interview and Completion
We prepare the application and associated compliance documents to meet strict Australian requirements. You collect the required supporting documents (ID documents, Bank statements, rates notice, strata levy notice). Then we have a meeting to review and finalise the application and collect your documents.
Step 3
Lodge the application and supporting documents
We compile the application and supporting documents and lodge them with the lender. We may need to ask you for extra information in some circumstances, if the lender requires clarification..
Step 4
Compliance Call
Before the valuation, or perhaps after it, the lender will call you to ensure you understand how the loan works and that you have not been put under undue pressure to take out the loan. You will have all the details you need and be prepared for this call from your meeting with us.
Step 5
Property valuation
When the lender has completed their initial review of your application, they will organise a valuation of your property. If a property inspection is required (usually but not always), the valuer will call you to make an appointment at a time that suits you..
Step 6
Approval after valuation
The lender reviews the report and your application. If this all meets the lender’s responsible lending criteria, they will approve your loan and make you a loan offer.
Step 7
Loan documents
Loan documents will be sent to you
Step 8
Solicitor
You must take the loan documents to your solicitor for signing. The solicitor will explain the legal implications of the reverse mortgage. Your solicitor will send the completed documents to the lender’s lawyers
Step 9
Settlement
The bank’s lawyers will arrange the registration of mortgage and playout of any amounts required. Then you can access any excess funds.

